The Council collects personal information about people with whom it deals, in order to carry out its public functions, business and provide its services. We collect information from residents of the borough, users of council services, customers, contractors and other business contacts.
This information can be collected via a variety of sources, for example, letters, e-mails, telephone calls, CCTV recordings.
We understand and value this information and we work extremely hard to keep this information safe and make sure that any information we collect is handled in the right way. Our Privacy Notice explains how we use this information and how we protect it.
The Council has a Data Protection Officer who ensures that the Council respects your rights under Data Protection Law. If you have any concerns or questions about how the Council looks after your personal information, please contact our Data Protection Officer using the details at the bottom of this page.
Our Data Protection and Information Governance Policies
Data Protection Impact Assessments (DPIA)
A DPIA is a process the Council uses to identify and minimise the data protection risks of projects that use personal or special category data. The Council is required to undertake a DPIA for processing that is likely to result in a high risk to individuals’ rights and freedoms. The Council has currently undertaken, or been involved with, the following DPIA’s.
| Date of DPIA | Directorate/Service Area | Brief Description of project/activity | Data Protection Officer advice provided |
|---|---|---|---|
| 17/03/2023 | External | Project to support DMBC to review a range of high-cost disability cases to establish the appropriate health and social care funding for them | |
| 14/03/2023 | Corporate | DMBC open space fixed camera locations | 14/03/2023 |
| 10/03/2023 | Digital, Customer & Commercial Services | Transfer of key business applications into the cloud | 10/03/2023 |
| 21/02/2023 | Children's Services - SEND | Implementation of service to enable contracts/agreements to be electronically or digitally signed between Dudley MBC and SEND providers | 21/02/2023 |
| 31/01/2023 | Corporate Landlord - Facilities | Commissioning of an online booking system for Brookes Bar & Bistro | 31/01/2023 |
| 18/01/2023 | Social Services Business Support | Process flow of information from the Council's system for the One Health and Care Shared Record project | 18/01/2023 |
| 17/01/2023 | Housing & Community Services - Housing Options | Commissioning of a new ICT solution for Homelessness services | 17/01/2023 |
| 28/12/2022 | Digital, Customer & Commercial Services | Commissioning of outsourced service to produce, print and mail bulk mail and hybrid mail | 28/12/2022 |
| 28/11/2022 | Adult Social Care - Finance | Commissioning of a new ICT solution for Court of Protection / Money Management | 29/11/2022 |
| 28/11/2022 | Digital, Customer & Commercial Services - Procurement | Implementation of service to enable contracts/agreements to be electronically or digitally signed by recipients of contracts | 28/11/2022 |
| 23/11/2022 | Digital, Customer & Commercial Services | Commissioning of a new cloud solution to maintain the support and delivery of the Local Land and Property Gazetteer (LLPG) / Local Streets Gazetteer (LSG) | |
| 15/11/2022 | Adult Social Care - Assessment and Independence | Commissioning of a new replacement app for use as a business-critical tool within Urgent Care | 15/11/2022 |
| 14/11/2022 | Digital, Customer & Commercial Services - Commercial | Implementation of service to enable contracts/agreements to be electronically or digitally signed between Dudley MBC and Commercial Services customers | 14/11/2022 |
| 27/09/2022 | Adult Social Care | Implementation of a 100 flat Extra Care Scheme and the commissioning of an enhanced care contract | 27/09/2022 |
| 08/09/2022 | Integrated Commissioning Performance & Partnership - Adult Social Care | Transfer of care data for hospital discharges into DMBC Adults System | 08/09/2022 |
| 08/09/2022 | Housing & Community Services | Implementation of a cloud system to manage the data across the key six areas of statutory and regulatory compliance | 08/09/2023 |
| 10/08/2022 | Adult Social Care - Adult Safeguarding | Shadowing of a Best Interest Assessor for experience | |
| 26/07/2022 | Children's Services | Commissioning of one Adults Substance Misuse Worker to be based within Families Come First whilst still connected to their parent organisation | 26/07/2022 |
| 15/02/2022 | External | Project to support DMBC to develop a system which will allow individuals to be identified for CHC or joint funding packages of care | |
| 02/02/2022 | External | Implementation of NHS Digital IT system to enable the sharing of key information regarding protected children with health and social care professionals | External DPIA carried out by NHS Digital |
| 08/11/2021 | External | Black Country & West Birmingham participation in the One Health and Care Shared Care Record | |
| 01/09/2021 | Children's Services | Use of public space CCTV cameras at Connecting Families Hubs | |
| 26/08/2021 | Public Health & Well Being | Contact tracing for Covid positive cases in the Dudley Borough | 26/08/2021 |
| 16/07/2021 | Finance & Legal - Information Governance | Review of a cloud based system for managing Data Subject Access Requests | 16/07/2021 |
| 16/07/2021 | Regeneration & Enterprise - Projects & Delivery and Dudley Business First | Implementation of service to enable contacts/agreements to be electronically or digitally signed as part of external funding and bidding applications | 16/07/2021 |
| 22/06/2021 | Integrated Commissioning Performance & Partnership - Children's Services | Project to build a tool which can be used by local authorities to forecast demand for specific types of placement for children in care | 16/06/2021 |
| 21/06/2021 | Corporate | Publishing of images of unidentified individuals caught in the act of fly-tipping | 21/06/2021 |
| 25/05/2021 | External | Sharing information about rough sleepers across the West Midlands region | External DPIA carried out by Solihull Council |
Contact Us
Data Protection Officer Email: information.governance@dudley.gov.uk
Or call Dudley Council Plus and ask to speak to the Data Protection Officer.
