When your Housing Benefit and/or Council Tax Reduction award starts, your award will continue until your circumstances change. A change could be something affecting you, your partner or anybody else who lives with you and it could increase or reduce your award or stop you being entitled to Housing Benefit or Council Tax Reduction altogether.
If your circumstances change, it is your legal responsibility to advise us of this so that your benefit can be amended.
You should report your change in circumstances as soon as you are aware of the change. If you delay in reporting the change:
You must report your change of circumstance by completing the online form (above) or in person at our Benefits Enquiry Counter within Dudley Council Plus, Castle Street, Dudley
You must provide any evidence of the change i.e. original wage slips, etc. Please note we cannot accept photocopies.
If you do not report your change at the correct time you may be being paid too much Housing Benefit and/or Council Tax Reduction. Any amount overpaid will have to be paid back.
If you have been overpaid Housing Benefit we will ask you or, in some cases, your landlord, to repay the money overpaid. If you are still entitled to Housing Benefit, the amount of Housing Benefit you are paid will be reduced until the full amount has been recovered. If you no longer qualify for Housing Benefit you will be issued an invoice for the overpaid amount.
If you have been overpaid a Council Tax Reduction, the amount you have been overpaid will be added to your council tax account and revised instalments will be issued.