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Make an application for Housing Benefit and/or Council Tax Reduction

Applying online is a quicker, easier and more convenient way to apply for benefit.

If you do not have internet access yourself, please note that there is public access to internet computers within Dudley Council Plus and Dudley Libraries.

Please note: If you are helping someone else to apply they must be with you at the time the application is made.

Who can apply?

You can make an application for Housing Benefit and/or Council Tax Reduction if you live in the Dudley borough and you or your partner:

  • Pay rent to Dudley Council, a social landlord (Housing Association) or a private landlord
  • Pay Council Tax to Dudley Council
  • Have people living with you on a low income or unemployed (you may be able to receive Alternative Maximum Council Tax Reduction only)

If you think you may be entitled to apply for Housing and/or Council Tax Reduction, you can check to see if you qualify by using the gov.uk Benefits Adviserbefore making a claim.

If you think you are eligible then please apply as soon as possible, if you delay, you may lose out on benefit.

There are many ways to apply for Housing Benefit and/or Council Tax Reduction:

If you are claiming other government benefits, you can claim Housing Benefit (but not Council Tax Reduction)

  • Together with a claim for Pension Credit
  • Together with a claim for Income Support, Jobseekers Allowance or Employment and Support Allowance

For more information on first two methods of claiming, see Claiming Housing and/or Council Tax Reduction with your claim for Pension Credit, Jobseekers Allowance, Income Support or Employment and Support Allowance

Over the telephone with one of our Benefits Advisors

If you would like to apply over the telephone, please contact Benefits Services at customers.benefits@dudley.gov.uk or call 0300 555 8100.