Due to essential maintenance from 16:00 hours Wednesday 18th and all day Thursday 19th September, all online forms will be unavailable. We apologise for any inconvenience.
Dudley borough is a full service Universal credit area. That means that most working age customers will need to make a claim for their housing costs through Universal credit.
If you are not able to claim Universal credit you may be able to make an application for Housing Benefit if you live in the Dudley Borough, pay rent and you:
You may be able to claim if you meet the criteria for a disability premium. Please telephone for more information.
All borough residents can, in addition, apply for Council Tax Reduction if you:
If you think you may be entitled to apply for Housing and/or Council Tax Reduction, you can check to see if you qualify by using the Benefits Adviser before making a claim.
If you think you are eligible then please apply as soon as possible, if you delay, you may lose out on benefit.
There are a number of easy ways to help you to make a claim. You can apply in any of the following ways:
The quickest, easiest and most convenient way to apply for benefit.
If you do not have internet access yourself, please note that there is public access to internet computers within Dudley Council Plus and Dudley Libraries.
Please note: If you are helping someone else to apply they must be with you at the time the application is made.
If you would like to apply over the telephone, please contact Benefits Services call 0300 555 8100.