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Global Microsoft outage

A global Microsoft outage, which began on Thursday, is continuing to affect some of our services including email.  As a result, you may experience delays in response to emails and enquiries. We apologise for any inconvenience this may cause and thank you for your patience. We are monitoring the situation and will provide updates as necessary.

Not all of these terms will be used on your decision notice. If you do not see them on your notice it means that particular element does not relate to your individual circumstances.

Housing Benefit

Council Tax Reduction

Please read this in conjunction with 'How your reduction is calculated'.

How your reduction is calculated