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Council tax direct debit issue

We have had issues with our direct debit software and have unfortunately been unable to collect council tax direct debits today.

We know this may be an inconvenience and frustration for some of our customers. We apologise for this issue but want to reassure people that we are working hard to fix this.

We expect the system to be up and running soon and should have collected all outstanding payments by the early part of next week.

Thank you for your patience.

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Essential website maintenance

We will be carrying out planned maintenance on www.dudley.gov.uk Tuesday 11 August, This may involve some disruption to the site. You will still be able to raise requests through our MyDudley portal and make online payments through our eStore. We apologise for any inconvenience this may cause.

Information for Employers in Respect of Attachment of Earnings Orders

Employer guide and fact sheets, found attached to this page, provide employers with regulatory information about Attachment of Earnings Orders.