Advice and Information

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The Electoral Registration Officer has a duty to make sure the details held on the register of electors are up to date. This is done by sending a Household Enquiry Form to every residential property within the Borough.

Initial forms will be sent out mid August. If we do not receive a form back a reminder will be sent out by mid September. By the beginning of October if we still have not received a form, householders will receive a personal visit during the first 2/3 weeks of the month.

The form is not a registration form but you do need to complete it.

If there is no change to the details printed on the form you can respond by:

  • Visiting and enter part 1 and part 2 of your security code, or
  • Calling 0800 197 9871 and when prompted enter part 1 and part 2 of your security code, or
  • Texting NO CHANGE with your security codes to 80212
  • Posting the form back to us in the envelope provided (postage is free)

Security codes will be printed on your form.

If you need to make any changes to details shown on the form you can respond by:

  • Visiting and enter part 1 and part 2 of your security code, or
  • Posting the form back to us in the envelope provided (postage is free)

The Household Enquiry Form is an enquiry form only, new people living at the address will also need to complete a separate registration form, where required forms will be sent by post or email (if an email address has been supplied). New residents can go online to register by visiting you will need your date of birth and national insurance number to complete the registration.

The Electoral Services team can also complete the registration for you, please call 01384 814740.

The revised Register is published on 1st December each year and is on display at Dudley Council Plus, Castle Street, Dudley. Residents of the Borough are then able to check that they are correctly included on the Register.

If someone moves during the currency of the register they can easily register for the new address, see Registering to Vote.

The Open Register

There are two registers. Why?

Using information received from the public, registration officers keep two registers – the electoral register and the open register (also known as the edited register).

The electoral register

The electoral register lists the names and addresses of everyone who is registered to vote in public elections. The register is used for electoral purposes, such as making sure only eligible people can vote. It is also used for other limited purposes specified in law, such as:

  • Detecting crime (e.g. fraud)
  • Calling people for jury service
  • Checking credit applications

The open register

The open register is an extract of the electoral register, but is not used for elections. It can be bought by any person, company or organisation. For example it is used by businesses and charities to confirm name and address details.

Your name and address will be included in the open register unless you ask for them to removed. Removing your details from the open register does not affect your right to vote.

Data Protection Statement

The purpose for collecting your personal details on these forms is to enable us to add your name to the register of electors. The Council will store your details securely and confidentially within the Electoral Services system. Access to the information you provide will be on a strictly need to know basis. The information will be retained for as long as you appear on the Register of Electors or as appropriate according to Electoral Legislation, before being securely disposed of/deleted from our systems. This information may be shared internally with other council departments and externally with other organisations or partners for example other local authorities, central government departments, credit reference agencies and other organisations involved in the detection and prevention of crime.