Domestic abuse
If you need help or support, you can call the Dudley Borough Single Point of Contact (SPOC):
- Phone: 01384 455411 (open 24 hours)
- Text or WhatsApp: 07384 466181 (9am–9pm on weekdays)
You can also live chat with the SPOC team on their website.
Look for the chat button on the left side of the screen.
Live chat is open Monday to Friday, 10am–2pm (closed on bank holidays).
In an emergency
If you are in danger, call 999.
If you cannot speak, press 55 when the call connects to get help.
You can also read the Silent Solutions guide for more information.
Visit Dudley Safe and Sound for further information
Support for baby essentials
If you need help quickly with food or things for your baby, please contact your local Family Hub. They work with groups like Black Country Foodbank and Brierley Hill Baby Bank to give extra support.
You can also check if you can get help from the Healthy Start Scheme.
Emergency heating or no heating
If you have no heating and need help fast, like borrowed heaters, fuel vouchers, or support with energy bills, please contact the Winter Warmth / Dudley Energy Advice Line (DEAL).
They can help with emergency heating and with fuel debt or grants.
Emergency food support
If you need food right now and cannot wait, Dudley has places that can help. Visit the cost-of-living webpages to find support near you.
Homelessness or rough sleeping
If you are homeless, worried about becoming homeless, or need help in an emergency, support is available. Visit the Dudley Council Homelessness webpage or call 0300 555 2345.
