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Essential Maintenance

Due to essential maintenance, our estore payment system will be unavailable at different times between 8am and 4pm on Sunday 14 April. We apologise for any inconvenience this may cause.

If you can no longer manage living in your own home a residential or nursing placement may be suitable to meet your needs.

Choosing a residential or care home

Residential homes and nursing care homes (care homes that provide nursing care) provide live-in care to members of the community. All care homes must be registered with the Care Quality Commission (CQC).

Care home providers are required to provide a 'Statement of Purpose', with key information about the fees and terms of a person’s proposed stayThey should also provide their most recent inspection report and a copy of their complaints procedure.

You can search for council approved care homes on our online resource Dudley Marketplace. Here you can find trusted providers - whether it’s care at home, residential care, even some respite care when a break is required that you need. The website has been developed by the council and lists all care providers which are commissioned and approved by the council itself. Providing people with reassurance they are a trusted provider. Here people can make an informed choice themselves and can contact care providers directly. The site also enables you to request a social care assessment of need, and you can find out about finances and if you will need to pay for care.  

Approved care homes

Below is a list of Dudley Council approved care homes. The council may fund placements for these homes - see Paying for Care, below.

As homes vary considerably you should contact those you are interested in to see if they are suitable for your needs.

If you wish to look at homes that do not have a contract with the Dudley Council, you can visit the Dudley Community Information Directory or the Care Quality Commission website.

You can find independent information at:

Paying for care

You can request an assessment of social care needs by contacting our Access Team. Our via our online portal below, or at Dudley Marketplace.

If moving into a residential or care home is necessary, we will arrange for a financial assessment to establish whether we can help with funding or if you will have to self-fund. Find more information on paying for care.

Report a Care Home

If you have experienced poor care, or poor care is being provided to someone you know, you can report it anonymously to the Care Quality CommissionThe information you provide helps identify if a service is no longer providing care that meets minimum standards and action must be taken.

If you are looking for a home, you can find inspection reports on the Care Quality Commission's website.

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