Skip to main content
Dudley Council
Dudley Skyline

Food poisoning is an illness, usually caused by eating or drinking food or water contaminated by bacteria (germs) or the poisons that they produce. It can be caught from food eaten at home, at restaurants, or abroad.

If you think you have food poisoning from food from a business in Dudley, please contact us (details at bottom of this page).

The common symptoms associated with food poisoning include:-

  • diarrhoea
  • vomiting
  • nausea and
  • stomach cramps.

These usually occur within 2 to 36 hours of consumption of the food, although with some types of food poisoning, illness may not occur for days or even weeks. The last thing eaten is not necessarily the cause of the food poisoning. The symptoms usually last between one and seven days, although this may be longer. All the time you have the symptoms, and in some cases for some time after, you can transmit the infection to other people if you are not careful. 

E coli O157: Control of Cross-contamination

Guidance for Food Businesses

The Food Standards Agency has issued guidance for food businesses to clarify the steps needed to control the risk of food becoming contaminated by E.coli O157. This guidance has been developed in response to the serious outbreaks of E.coli O157 in Scotland in 1996 and Wales in 2005, which were attributed to cross-contamination arising from poor handling of food.

Although E.coli is the key focus of this guidance, the measures outlined will also help in the control of other bacteria, such as campylobacter and salmonella.

Key control measures

Some of the key measures highlighted in the guidance to control E.coli are:

  • Identification of separate work areas, surfaces and equipment for raw and ready-to-eat food.
  • Use of separate complex equipment, such as vacuum-packing machines, slicers, and mincers for raw and ready-to-eat food.
  • Handwashing should be carried out using a recognised technique. Anti-bacterial gels must not be used instead of thorough handwashing. Download a poster on how to wash your hands properly or visit the Food Standard's Agency Youtube page.
  • Disposable cloths should be used for cleaning wherever possible. Re-usable cloths should be washed on a hot cycle above 82 degrees celcius and allowed to thoroughly air dry.
  • Disinfectants and sanitisers should meet officially recognised British standards and be used as instructed by the manufacturer (A list of products meeting these British Standards can be found at the bottom of the page).
  • Fruits and vegetables should be thoroughly washed before use in order to remove any traces of soil (unless supplied washed/ready to eat)

The Food Standards Agency guidance is available to download from the following links:


Contact Us

Telephone: 0300 555 2345

Food and Trading Standards
4 Ednam Road
West Midlands

Opening Hours: Monday to Friday - 8.45am to 5pm
Offices are closed at weekends and Bank Holidays.