Proactive enforcement of the taxi and private hire licensed trade is undertaken by means of on street inspections, investigations, operator base visits and the ad-hoc use of recording equipment. Our Enforcement team work closely with both West Midlands Police and other partner agencies to carry out enforcement operations and to take action on illegal activities.
Hackney carriages and private hire vehicles are an important mode of local transport, and as such, have a specific role to play in an integrated transport system. They are able to provide safe, secure and comfortable transport, providing an on-request door-to-door service in various circumstances, including where public transport may not be available, or for those with mobility difficulties.
The aim of the Policy is to regulate the provision of a robust taxi and private hire licensing system, which ensures that the public travel safely, receive a good level of service and drivers and operators are not overly burdened by unnecessary conditions.