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Energy Bills rebate

More information on the £150 energy bills rebate

Dudley Council
Dudley Skyline

As fuel bills continue to rise we all need to focus on making sure we are not wasting money on our home energy, whilst keeping warm at home. As a council we are committed to helping our residents manage their fuel bills and keep warm and well.

Dudley Energy Advice Line offers information, advice and support to people in relation to all things energy. Our expert telephone helpline advisors will support people to: get switched to a cheaper supplier if possible, support with fuel debts, grants and payment plans and help with energy grants and discounts. They also offer energy saving advice and tips that we all need to follow whilst energy is so costly.

Our energy saving booklet offers lots of information, as well as handy tips, you can download it below. 

Dudley Energy Advice Line advises that we all follow these simple steps to start saving:

  • Look at your behaviour at home and make changes - layer up, switch off lights etc.
  • Replace your energy wasting appliances in your home with energy efficient alternatives 
  • Insulate your home with loft insulation, cavity wall insulation and draught proofing. Grants may be on offer for this.
  • Get a smart meter and monitor your energy use by looking at it regularly.

The link between ill health and fuel poverty has been clearly established. A cold indoor environment increases the incidence of ill health. We are committed to helping our residents achieve affordable warmth by highlighting grants and discount schemes and offering advice on energy efficiency. 

Energy debt

If you are in debt with your energy supplier, try not to worry, don't hide from it and do take action sooner, rather than later. There is lots of advice and support on offer. 

As soon as you are struggling get in touch with your energy supplier and let them know. They will do their best to help you and keep you on supply.  Budgeting advice and help with energy debt is also on offer from:

Priority Services Register

If you are in a vulnerable group - over 65 or have a long term health condition, or disability, you can get registered on the Priority Services Register. This will ensure that your home energy cannot be cut off. Other support is also available. Simply contact your energy supplier to register, or call Dudley Energy Advice Line and we will help you. 

Grants and discount schemes

There are a number of grants and discount schemes available to homeowners, private tenants and private landlords which can help to make homes more energy efficient. These include helping with such things as new boilers, cavity wall and loft insulation, and draught proofing the home.

For free impartial advice on energy saving and what could be available to you contact Dudley’s Energy Advice Line  on 01384 817086.

Winter Warmth Service

The Winter Warmth Support Scheme from Dudley Energy Advice Line aims to help keep vulnerable people warm and well during the winter months. Anyone concerned about getting cold themselves, or worried about a friend, relative or neighbour can call and request assistance.

Energy Company Obligation and LA Flexible Eligibility

The Energy Company Obligation (ECO) is an obligation on energy suppliers to support households to cut their energy bills and reduce carbon emissions by installing energy saving measures. It is aimed at households who are living in fuel poverty, on a low income and vulnerable to the effects of living in a cold home.

Part of ECO allows Councils to set their own criteria to determine which households are supported.  This is known as LA Flexible Eligibility (LA Flex) and allows residents to be offered measures who wouldn’t usually be entitled to grant funding.  Funding is only available to private tenure households (i.e. private rented sector and owner occupiers. Social and local authority housing is excluded from flexible eligibility).   Dudley Council’s eligibility criteria is set out within the Statement of Intent.

Residents can find more information on the LA Flex Guidance for Residents.

Contractors and installers prior to working in the Dudley borough must inform the Council and read the LA Flex Guidance for Contractors.

Dudley's Big Switch- Save Money On Your Energy Bills

Dudley’s Big Switch is a collective energy switching scheme designed to bring communities together to secure discounted tariffs from energy providers.