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Dudley Council
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Housing advice, information and support

Need help and advice with where you live? Whether it's finding out what we can do to help you if you are homeless, or providing information on housing fraud, we offer a wide range of help and support.


There are many ways in which a person or their family can become homeless, often through no fault of their own. In Dudley, our aim is to prevent homelessness whenever possible and to offer a range of housing options to people who are homeless or have other urgent housing needs.

more on homelessness

Housing fraud

Across the UK, it’s estimated that thousands of council homes are occupied by someone who shouldn't live there or have obtained the tenancy fraudulently.

Housing support

Advice and support is available on a range of subjects including: budgeting and managing finances; claiming welfare benefits; advocacy and communication; safety and security at home; move-on aspirations; setting up home and maintaining tenancy; personal safety and risk; physical health and hygiene; emotional well being and mental health; family and social contacts; social and leisure interests; and alcohol and substance misuse.

Housing Support have a number of drop in sessions across the borough, visit the housing support pages for detailed information.

The Mediation service is available for advice and support to anyone who may be having problems getting along with neighbours or individuals in your community.

Energy efficiency

Find out about advice to help reduce fuel bills, keeping warm through the winter months and more.

Garden pathways

Dudley Council provides a gardening scheme for older and vulnerable tenants who are in need of a one off garden clearance or on-going maintenance.

The scheme is managed in partnership with Creative Support who have a team of trainees that undertake the work whilst studying a vocational training programme that allows them to develop personal and employability skills whilst engaging in practical gardening activities.

more on garden pathways

Plans, policies and strategies

We have a range of strategies that are designed to help us meet the housing need of the people of Dudley.

Home adaptations and disabled facilities grants (all tenures)

If you have a disability, an adaptation can help you to move more safely and confidently around your home.  Dudley Home Improvement Service can assist with adaptations on your home to help you manage steps and stairs and to use bathroom and kitchen facilities.

Home safety

There are nearly 3 million accidents at home each year which results in someone visiting an Accident and Emergency department for treatment. In addition, there are a similar number of cases where someone is treated by a General Practitioner as well as the millions of minor cases which are treated at home. Every year there are over 3,000 deaths in the UK due to accidents at home.

Slips, trips and falls are some of the most common causes of injury at home. Our falls prevention service aims to help prevent falls of elderly people at home.

Fix-a-home-scheme - service to help find an approved trades person.

Electric blanket check service - check the safety of an electric blanket.

Telecare service - technology to help stay safe in your home.

Fire safety - find out about fire safety in the home.