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Problems paying your rent

If you are having problems paying your rent you must let us know as soon as possible so we can help.

Help to pay your rent

Whether you are in work or not, you may be eligible for Benefits to help with your payments. All you need to do is apply online, it is quick and easy, and our trained advisors at Dudley Council Plus will be available to assist.

Help with money advice

If you need independent advice the Citizens Advice Bureau (CAB) may be able to help you. Your local CAB will evaluate your circumstances and will be able to advise you on what to do next. 

Your Rent Arrears Officer will also be able to make a referral to CAB on your behalf. 

Falling behind with payments

If you are having problems paying your rent, then please contact us as soon as possible. Our Rent Arrears Officers are available to advise you on the next best course of action, and they will be able to work out a repayment plan or restructure your payments if you are not able to pay your arrears in full.