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High call volumes

We are currently experiencing exceptionally high call volumes and there may be a longer wait than usual.  If your query is not urgent please try calling again tomorrow. Please note that many of our services are available online MyDudley.

The private rented sector is a significant component of the housing market within Dudley borough, being home to many people and offering a range of housing.

  • The Council regulates the private rented sector operating within the borough to ensure homes are safe, well managed, and maintained to a good condition. Prompt enforcement action is taken against private landlords that choose not to.
  • The private rented sector in the borough accounts for 12% of all homes and has doubled in size over the past decade. In a recent report by the Building Research Establishment (known as the BRE), they estimated that 15% of privately rented homes present a risk to its occupants’ health & safety by containing a statutory category 1 hazard, which includes excess cold and disrepair, and 4.5% have a low energy rating meaning they are expensive to heat and keep warm due to a lack of insulated cavity walls, adequate loft insulation, and double glazing.
  • The BRE also estimated that there were around 2,200 privately rented houses that were in multiple occupation (known as HMOs). The Council licenses HMOs where at least 5 tenants live there, forming more than one household but share facilities like a kitchen, bathroom, and toilet. Conditions of HMO licenses include minimum room standards and are set out in the Council’s policy on ‘HMO Property and Management Standards’. Licences can be withdrawn for non-compliance.