Download the paying your rent PDF or see the web version below.
If you have overpaid your rent account or your account is in credit then you may be due a rent refund.
If you pay by Direct Debit please contact the Housing Direct Debit Team on 01384 815024 who will review your account and raise a refund by BACS.
If you pay by any other method, please contact The Income Team on 01384 811659 or 01384 815096
Alternatively, you may use the following form to complete a request for a rent refund online:
Income Management Information Sheet
Tel: 0300 555 2345