You can use any of the payment methods below to make your payments including housing rent, garage rent and contents insurance.
You can pay your rent, garage or insurance account by Direct Debit
If you pay your rent by Direct Debit, you will be entered into our monthly prize draw to win £100 supermarket voucher
Monthly on the 6th, 14th, 21st or last working day of the month
Weekly on a Friday
Please call the Housing Direct Debit Team on 01384 815024 (office hours)
Download and complete the Housing Rent / Insurance form at the bottom of the page
Collect a Direct Debit form from Dudley Council Plus, Castle Street, Dudley (office hours)
Standing Order is where you instruct your bank to pay Dudley Council a fixed regular payment
To set up a Standing Order print off the form at the bottom of the page, fill in your details and take it to your bank
For online payments you will need your account number and your debit or credit card number
Telephone "Call pay" on 0300 555 7000
Please have your account number and your debit or credit card number when you call
Council employees can pay their housing rent by payroll deduction. Your monthly rent is deducted from your salary and paid directly to your rent account
For further information phone 01384 815024
Pay in person at your Post Office, PayPoint or PayZone outlets (cash only)
To make a payment you will need one of our payment cards
Payment must be a minimum of £5.00
You can also pay at Dudley Council Plus using the Kiosk (cash only).
To make a payment you will need a rent account reference.
Please keep this receipt as proof of payment.
To order a payment card either:
Telephone Dudley Council Plus on 0300 555 2345
Use the: Order Form
For any further rent information or comments please email Housing Rent Information.
All tenants are provided with a payment calendar. This can be used to keep a record of payments made - it is not intended as a receipting document.
To view this year’s rent calendar please see related document below.
For further information on payment methods please contact Dudley Council Plus on 0300 555 2345 (normal office hours Monday to Friday and Saturday morning) or e-mail: firstname.lastname@example.org