Our cleaning contractor is employed to clean the communal areas only. They are not able to do any cleaning in tenant’s own homes. If tenants have any comments or complaints about the cleaning service they should notify the Supported Living Coordinator.
Service charges are currently made for communal lighting and heating. If tenants are eligible, then Housing Benefit will cover the charge in part or whole.
The Council’s gardeners will keep the gardens tidy on a regular basis. If tenants have any comments or complaints about the gardening service they should notify the Supported Living Coordinator.
Some pets are allowed as long as they do not cause a nuisance. If you wish to keep a pet you will need our permission, and in the first instance you should speak to your Supported Living Coordinator.
Full details about keeping pets are detailed in the Council’s tenancy conditions.
Sheltered Housing [pdf / 160KB]
Published May 2010
Sheltered Housing - an information guide [pdf / 2.65MB]
Published September 2013