Dudley’s duty planning officer will offer free, general planning advice and support to enquirer’s. The support offered is to signpost and guide enquirer’s to the relevant planning policy/legislation and to offer advice on procedure within the department. This service is available by email, phone or in person without appointment Monday to Friday 9am to 5pm.
If you call or email we will always aim get a response to you within 2 working days. If your enquiry is a little more complex we may advise that you apply for pre-application advice.
Please note there are certain pre-application types that are now incur a fee. These include household extensions, change of use, enquiries relating to development in Conservation Areas or to Listed Buildings and enquiries related to protected trees.
The Duty Planning Officer role is performed by planning officers within the department and as a result is a multidisciplinary team coving Development Management, Planning Policy and Planning Enforcement.
Planning Help Desk
Development Management, Planning and Economic Development, Directorate of Place, 4 Ednam Road, Dudley, West Midlands, DY1 1HL
Telephone: 01384 814136
Planning Offices and Reception
Monday to Friday, 8.45 am to 5.00 pm
Please note that the offices are closed at weekends and Bank Holidays
9am-5pm Monday to Friday
between 10.00am and 2.00pm each day